Conflict management
Conflict at work can affect performance and wellbeing. Learn how to spot the signs and take positive action to support your workforce.
Causes of conflict at work
There can be many causes of workplace conflict. CIPD’s 2024 Good Work Index reported that 25% of UK employees experienced workplace conflict in the last year.
The most common forms were:
- Being undermined/humiliated (48%)
- Being shouted at/having heated argument (35%)
- Verbal abuse/ insult (34%)
- Discriminatory behaviour (20%)
Page last reviewed: 10th November 2025
