HM Land Registry Swansea - Impact and achievements

In 2011, our successful assessment for a Healthy Working Wales Award gave us the recognition and impetus to continue with this journey. We fed into establishment of a national HMLR Health & Wellbeing Attendance and Strategy Group, sharing our best practice for the terms of reference and a national calendar of events. Our learning led to a new national stress policy and changes to the alcohol and substance misuse policies. Most importantly we learned to better evaluate our campaigns, just how effective were they?

Our focus on sickness absence has continued with the aim of supporting our ageing workforce through collaborating with the British Health Foundation (we won a Healthy Hearts Award), Macmillan, Cruse, the Wellbeing through Work in-work support service and Time to Change to name but a few. Encouraging participation in physical activity has always been key, with onsite exercise classes and a gym plus regular physical challenges to engage our workforce.

In 2013, we achieved the Healthy Working Wales Gold Award by which time we had halved our sickness absence rate. The main challenge continues to be reducing long term sickness absence. Change came when, after a 10 year pause, recruitment of new staff restarted altering our people demographic and providing ‘new blood’ with different interests. This coincided with the launch of a new national Business Strategy and People strategy which re-invigorated the Health and Wellbeing committee with fresh committee members! The 2019 assessment for our Healthy Working Wales Award gave us the opportunity to work again with Pubic Health Wales and align ourselves with current best practice on smoking and vending machines.

Page last reviewed: 21st March 2025