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Communication in the workplace

Find out how good communication at work can lead to an engaged workforce with better morale, trust and productivity.

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Why communication matters in the workplace 

A clear plan for workplace communication improves business performance and employee satisfaction by: 

  • Building trust – talking openly help everyone be honest and responsible, with employees feeling valued and included when decisions are being made
  • Encouraging engagement – when employees have a voice (opens in a new window), they are more likely to join in work activities and share ideas
  • Reducing misunderstandings – clear messages can prevent conflicts, improve teamwork, and match organisational goals
  • Improving productivity – when employees understand their tasks and what goals to aim for, they work more productively
  • Supporting workplace wellbeing –sharing regular updates about wellbeing activities helps your employees feel supported and take better care of their health

Page last reviewed: 11th April 2025

A smiling woman sits at a table, engaging in positive communication with a group during a discussion in an open plan office.