Communication in the workplace
Find out how good communication at work can lead to an engaged workforce with better morale, trust and productivity.
Common communication challenges at work
Good communication is important for a happy and successful workplace, but sometimes it doesn’t work well. If employees feel their ideas and concerns are ignored, they may stop sharing and feel less motivated. Managers also need to encourage open conversations—without their support, employees can feel left out and unsure about their role in the company.
Sometimes, workplaces have one-way communication, where leaders share information but don’t ask for feedback, leaving employees feeling unimportant. Mixed messages create confusion, making it hard to know what to do. Employees may also struggle to find key updates, policies or wellbeing information. Without clear communication, misunderstandings occur.
Many workplaces also struggle with digital communication. If companies don’t use modern tools like emails, video calls or chat apps, remote and hybrid workers may feel left out.
Page last reviewed: 14th March 2025
