Communication in the workplace

• Encourage open conversations through regular team meetings, one-to-ones and forums help employees feel involved

• Set clear expectations to ensure employees understand company goals, updates and their roles

• Use different ways to share information – emails, meetings, newsletters and digital tools to help reach everyone

• Keep messages simple, accessible and free from jargon

• Provide feedback channels like surveys and open discussions to hear employee opinions

• Support employee groups and trade unions by giving employees structured ways to voice concerns and work together on solutions

• Appoint Wellbeing Champions to promote workplace wellbeing and share key messages

• Practice active listening – managers should respond to feedback and lead by example in communication

• Use digital tools – platforms like Microsoft Teams or Zoom help remote and hybrid teams communicate effectively

• Host virtual Q&A sessions, discussion boards and track engagement to ensure effective communication

• Acknowledge employees who contribute to open communication through recognition or incentives

• Celebrate good communication practices by sharing success stories to inspire others

• Monitor participation in meetings, surveys and engagement activities to spot trends and opportunities

• Regularly review employee feedback to adjust strategies and improve communication

Here is an example of a short pulse survey or quick poll that can be used to gather employee views on current wellbeing priorities in your workplace:

Introduction

We’d like your views to help shape our current wellbeing priorities. This short survey takes just a minute to complete.

Which area of wellbeing is most important to you right now?

(Select one)

☐ Mental health and stress management

☐ Physical activity and being active

☐ Healthy eating and nutrition

☐ Financial wellbeing

☐ Work-life balance

☐ Menopause or reproductive health

☐ Other (please specify): ___________

How well supported do you feel by the organisation in terms of your health and wellbeing at work?

(Scale: 1 = Not at all supported | 5 = Fully supported)

☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5

3. What types of wellbeing support would you find most helpful?

(Select all that apply)

☐ Email updates or newsletters

☐ Short workshops or drop-in sessions

☐ Informal peer support groups

☐ Online tools or training

☐ One-to-one check-ins or mentoring

☐ Workplace wellbeing champions

☐ Other (please specify): ___________

Have you taken part in any workplace wellbeing activities at work in the past 3 months?

☐ Yes

☐ No

☐ I wasn’t aware of any

What is one thing you would like to see more of to support your wellbeing at work?

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