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Carer support at work

Learn about the benefits of supporting employees with unpaid caring responsibilities and find out what you can do to create a supportive workplace.

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What employers can do

Here are some ways you can support unpaid carers at work.

Policies and support

Provide additional support such as carer policies, carer networks, and employee assistance programmes (EAP).

Consider implementing a carer passport as part of your carer policy.

Flexible working

Offering flexible working options can help employees with caring responsibilities to fit work around their other responsibilities.

Flexible working can include remote working, compressed or part-time hours.

Find out more about flexible working.

Training for managers

Upskill line managers with practical ways to support carers.

Signposting to information and resources

Signpost to what care and support services are available, where to go for financial advice and benefits and ways of combining work and caring.

In Wales there are a range of organisations that can assist you and your employees to create a workplace that is supportive of carers.

Useful resources include:

 

Open conversations

Create a workplace where talking about caring for people of all ages is encouraged and supported.

Set up and promote ways for employees to talk about caring, such a Carers Network.

Promote awareness

Promote and support campaigns such as Carers Week.

Page last reviewed: 8th June 2026